In
this fast moving world people want to place orders at there own
convenience so we have provided facilities for our None Account
Customers to do this with the minimum of effort.
Regular
users will know that in ordering small quantities of consumable
items like clock cards can be accomplished by telephoning us with
their requirements then they receive a faxed Pro-Forma Invoice and we
send the goods on receipt of payment. (Some customers also collect.)
This
facility still remains available but for those who wish to place
orders via the Internet we have now put into place a secure Credit
Payment system. We have elected to use the established PayPal service
long associated with the famous E-Bay trading portal. This is a
secure and low cost facility that suits our volume of business.
If
users are already PayPal account holders they can pay using this
direct facility that is already familiar to them.
Customer
new to PayPal can use their normal credit / switch card payment
method simply by clicking onto the appropriate link in the opening
payment screen. The usual card payment details can be accomplished
and a transaction completed.
Prior
to finalising payments user can swap between their "Shopping
Basket" and other items in our web site shopping areas. Adding
items to the "Basket" is simply a matter of clicking on the
buttons provided. Where items are shown at a unit cost multiples of
these may be increased in the PayPal listing by changing the quantity
and clicking on the "Update Basket" button.
Some
customers may notice that our old multiple order discounts are not
reflected in the "Update Basket" regime provided by PayPal.
This is a restriction of the system so we have compensated by gearing
our delivery cost downwards for heavier loads like clock cards to
even things out. Customers with large multiple orders should contact
us directly to enable special arrangement to be put in place.
PayPal
require that users nominate an E-mail address for them and us to
acknowledge customer purchase transactions. We will receive immediate
confirmation of any payment having been placed in our PayPal account
and stocked goods will be dispatched to customers by the next day. If
items are not available from stock we will E-mail customers and
advise them of a likely delivery.
Bit
by bit we will be adding other items to our web site that are
suitable for Mail Ordering but customers will appreciate that some of
our systems and services just do not lend themselves to this environment.
Please
feel free to contact us by E-mail or telephone 0800 957 0960 for our
Best Advice service.